Accessibility Statement

We are committed to ensuring that the Directorate of Official Language, portal is accessible to all users irrespective of device in use, technology, or ability. It has been built, with an aim, to provide maximum accessibility and usability to its users. As a result, this portal can be viewed from a variety of devices, such as web-enabled mobile devices, WAP phones, PDAs, and so on. We have put in our best efforts to ensure that all the information on this portal is accessible to people with disabilities. For example, a user with a visual disability can access this portal using assistive technologies, such as screen readers and magnifiers. We also aim to be standards-compliant and follow principles of usability and universal design, which should help all visitors to this portal. If you have any problem or suggestion regarding the accessibility of this portal, please contact us. Learn about accessibility features. Learn about accessibility options.

Accessibility Features

Skip to Main Content:

Quick access to the core content on the page is provided without going through repetitive navigation using the keyboard.

Skip to Navigation:

Quick access to the navigation pane is provided that enables accessing the different sections, such as Citizens, Government, and Directories.

Accessibility Options:

Options to change the size of the text and set a color scheme are provided. For example, if you are using a mobile device to access this portal, the text might appear smaller on the screen which makes it difficult to read. In such a situation, you can use this option to increase the size of the text for clear visibility and better readability.

Descriptive Link Text:

A Brief description of a link is provided using descriptive phrases instead of just using words such as 'Read more' and 'Click here' as linked text. For example, if a link opens a PDF file, the description specifies its file size. Further, if a link opens a Web site in a new window, the description specifies the same.

Table Headers:

The table headings are marked and associated with their corresponding cells in each row. For example, if there are 30 rows and 5 columns in a table, it is difficult for a user with A visual disability to identify which data cell belongs to which header. In this situation, an assistive device such as a screen reader can read the column header of any cell for the user. In addition, captions are also specified for each table that act as labels and indicate what data is provided in the table.

Headings:

The Web page content is organized using appropriate headings and subheadings that provide a readable structure. H1 indicates the main heading, whereas H2 indicates a subheading. In addition, for the screen reader users, there are hidden headings in this portal that are read out by a screen reader for better readability. For example, the Navigation pane has been given a hidden heading as Global Navigation.

Titles:

An appropriate name for each Web page is specified which helps you to understand the page content easily.

Alternate Text:

A brief description of an image is provided for users with a visual disability. If you are using a browser that supports only text or has turned off the image display, you can still know what the image is all about by reading the alternate text in the absence of an image.

Explicit Form Label Association:

A label is linked to its respective control, such as a text box, checkbox, radio button, and drop-down list. This enables the assistive devices to identify the labels for the controls on a form.

Consistent Navigation Mechanism:

A consistent style of presentation throughout the portal is incorporated. Expandable and Collapsible Lists: Lists of items are provided that can be expanded to view a list of sub-items or can be shrunk using a keyboard, mouse, or screen reader. There are many Web pages in this portal that contain expandable and collapsible lists. Each item in the list is preceded by the '+' symbol which indicates that this item is expandable. This symbol has been given alternate text to enable the screen readers to identify the state of the symbol to notify users with visual disabilities. When the '+' symbol is clicked, it changes to '–' which indicates that this item is collapsible. Further, the alternate text is updated to indicate the same and a list of sub-items is displayed. If now the '-' symbol is clicked, it changes to '+'. Further, the alternate text is again updated and the list of sub-items goes away, which is referred to as collapsing.

Keyboard Support:

The portal can be browsed using a keyboard by pressing the Tab and Shift + Tab keys.

Customized Text Size:

The size of the text on the Web page can be changed either through the browser or through the accessibility options feature.

JavaScript Independent:

Web page information and functionalities are independent of JavaScript, irrespective of the browser support for the scripting language.

Accessibility Options

Do you find it difficult to read the contents on the screen? Is the displayed information not clearly visible to you? If yes, use the accessibility options provided by this portal to control the screen display. These options allow changing the text size and color scheme for clear visibility and better readability.

Changing the Text Size

Changing the size of the text refers to making the text appear smaller or bigger than its standard size. There are three options provided to you to set the size of the text that affects the readability. These are the Largest: Displays information in the largest font size. Larger: Displays information in a font size larger than the standard font size. Medium: Displays information in a standard font size, which is the default size. To change the text size, click the text-size icons present at the top of any page. Some scanned, complex pdf may be present on the website which is sometimes unavailable for screen readers due to technical issues.